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03-04-2019, 10:24 PM
Post: #1
So this was the little introduction of the CRM. Now let's move towards best smartwatch the Future Trends of Customer Relationship Management.

THE FUTURE CUSTOMER RELATIONSHIP MANAGEMENT TRENDS:

• Integrating Data From Multiple Channels
• Handling Big Data
• Shifting To Cloud-Based CRM
• Social CRM
• Mobile CRM
• CRM Software System with Variables
• Creating Better Customer Experience
• Challenges Faced By CRM
• Customer Focus
• Slow Returns and Lack Of Consistency

EXAMPLES OF FUTURE CRM SYSTEMS

Mobile CRM:

It is expected that there will be a tremendous increase in the popularity of mobile CRM. Example: -

• INDOCIN BANK introduced fingerprint banking wherein customers can carry out transactions with the help of fingerprints and without passwords


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